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Front Desk

Front Desk & Reservations

Connect housekeeping to arrivals and departures, so the right rooms are ready for the right guests — on time.

Housekeeping does not happen in a vacuum; it happens against a wall of arrivals and departures. When reception and the cleaning team work from different screens you get the classic failure: a guest waiting in the lobby while their room sits dirty two floors up. KovaRooms puts reservations and room status on the same page.

Check-outs instantly turn rooms dirty and create cleaning tasks. Early arrivals flag the rooms that need priority. Availability and allocation are visible at a glance, so the front desk only promises rooms it can actually deliver — and housekeeping always knows which ones matter next.

Why teams love it

Live availability

See free, occupied and arriving rooms by date — spot what is sellable right now without a single phone call.

Checkout → clean

A check-out automatically marks the room dirty and queues it, so turnover starts the moment a guest leaves.

Smart allocation

Assign physical rooms to reservations while avoiding double bookings and respecting checkout priorities.

Reservations & guests

Manage bookings, guest history and tourist tax in one place, or import them from a CSV in seconds.

How it works in practice

1

Front desk board

Today's arrivals, departures and in-house guests with their room status, so reception always knows what is ready.

2

Availability grid

A rooms-by-date matrix that adapts to your screen, making it obvious which rooms are free for a walk-in or an extension.

3

CSV import

Bring an existing booking list in from a spreadsheet and see it instantly reflected across availability, front desk and guest history.

No more radio calls asking if 312 is ready. The front desk just looks.

James R.

Front Office Manager · Gran Hotel Demo

See it live in your hotel

Book a 30-minute demo tailored to your property — or start a free 14-day trial today.